To find your answers to common questions, check out the sections below:
Designing your Grip Tape
Payments and Discount Codes
Shipping and Returns
Application of Grip Tape
FAQs
Designing Your Own Deck/Grip Tape
Navigate to the custom design page and use our design editor.
You can either design your deck on our custom editor, using high-res images (maximum 5000px at 320dpi), or design your own using a program like Procreate and upload a high-quality PNG or JPEG (320dpi recommended for best outcomes, 5000px maximum size) into our custom design editor.
Once you purchase the product, we will receive your design and print it onto your choice of grip tape or deck tape.
Payments
We only accept credit card payments and bank transfers through PayPal.
If you have a promo code, paste it into the “Discount Code” dialogue box on checkout. The discount will automatically be applied.
Promo codes will be available for limited times and based on available stock at the time.
Shipping Basics
Your package will be delivered top your door within 5-7 business days, we pack your product by hand and use a courier service to deliver.
If you are unhappy with the quality of the product and have yet to use it, we will fully refund you within 30 calendar days.
We deliver to anywhere in South Africa
We charge a flat rate of R100 to anywhere in South Africa
The courier service we use does not offer GPS tracking, but you will receive regular updates on the status of your order via email, as well as on your account page on the FreeDLingZ site.
Applying the Deck/Grip Tape
The tapes can be applied to any standard-sized skateboard, and follow the same processes as applying your standard grip tape.
YouTube has several helpful videos, and we will be uploading our own soon.